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Who are we

Coins Secrets is an estate agency specialized in holiday rentals.

Coins Secrets
SAS ANAKA capital 51 000 €
55, rue des Clastres - BP 2 - 84320 Entraigues sur la Sorgue - France

SAS. Capital 51 000 Euros registered at the Répertoire du Commerce et des Sociétés d'Avignon under number : 490 214 400

TVA number : FR22490214400
SIRET number : 490 214 400 00031
APE : 703A
 
Professional licence for Estate transactions and Estate Management : n° CPI 8401 2016 000 011 374, delivered by the Préfecture du Vaucluse.
Financial guarantee by GROUPAMA ASSURANCE CREDIT no 4000711685 for an amount of 110.000 Euros for Estate transaction and 350.000 Euros for Estate management.
Professional liability insurance : ALLIANZ, police n° : 41.404.407 .

Activity estate agency according the law : n°70-9 of January 2 1970, called "loi Hoguet" application n°72-678 July 20 1972

Telephone number : +33 (0)4 90 48 00 20

E Mail address : contact [arobase] coinsecret.com

Director : Madame Anna Bourdon

Website provider : OVH
Registered office : 2 rue Kellermann - 59100 Roubaix - France - Telephone number : +33 (0) 820 698 765.

General Terms and Conditions of Use

Personal data policy

What privacy protection?

The company ANAKA attaches the greatest importance to the protection of your personal data during your navigation on our website.

The company ANAKA complies with the Data Protection Act n ° 78-17 of January 6, 1978 as revised by the law of 2018-493 of June 20, 2018 and the European regulation on the protection of personal data (RGPD).

"We": the company ANAKA
"You": the customer

1. What data is collected and why?

As part of our service offer we may collect a lot of data about you (name, age, email address, family situation, IP address ...) through our website.

The data required when requesting information or booking online are collected as part of the contractual relationship we have with you and to satisfy your request.

These data are collected in accordance with the principle of minimization, that is to say that only the data strictly necessary for the execution of contracts between ANAKA and you will be collected. In addition, the data essential to the contractual relationship will be marked with asterisks.
Other data collected can only be obtained with your consent.

In order to improve our services, we may collect data about you as part of requests for satisfaction, advice, customer feedback and more broadly as part of your experience with us.

We also offer you the possibility to subscribe to a newsletter as well as specific searches according to your preferences.

The personal data that we collect in this context are optional and are collected with your consent.

The information we collect about you is not processed for purposes that are inconsistent with those for which the data was collected

This information is kept for a period that does not exceed the necessary time and in any case in accordance with the applicable regulations.

2. Who processes and who has access to your data?

The purposes of the processing of your personal data are as follows:

  • Sending and newsletter processing (subject to your express consent),
  • Sending and processing of satisfaction questionnaires,
  • Management of the owners database
  • Management of search alerts,
  • Management of online information requests,
  • Management of requests for information by telephone reminder,
  • Processing online reservations for rentals,
  • Management of recommendations,
  • Recruitment

The controller

During your visit to our website, the browsing information and all other personal data collected are intended for us and we treat it as such.

The collection and processing of your personal data is carried out through:

  • contact forms and inquiries,
  • subscription links to newsletters and alerts,
  • account creations,
  • sending of applications

The collection and processing of your personal data is also done when managing your online contact.

The recipients of your personal data

Your personal data are communicated to the owners of the accommodation concerned in the context of the contractual relationship.

Your personal data may also be transmitted to our technical and IT subcontractors for the following purposes:

  • development and maintenance of the site,
  • website hosting,
  • file and database management,
  • statistical studies,
  • SEO of the website
  • newsletter sending
  • technical site management
  • IT security

Your data can be communicated to our partners

Your personal data are not transmitted to other third parties without your prior and explicit consent.

3. The transfer of your data outside the European Union

In case of data transfers in a country outside the European Union, we implement the appropriate safeguards in order to fulfill the security obligations in accordance with the regulations in force.

4. What security for your data?

We implement the appropriate technical and organizational measures to ensure the security of personal data (including the use of a HTTPS TLS encryption system or secure access to databases with strong passwords).

5. Rights on your personal data

In accordance with Article 38 and following of the Data Protection Act, you have the right to access, oppose, port, modify, rectify and delete personal data about you.

You also have the right to file a claim with the CNIL.

In order to exercise all of your rights and for any request for information about your personal data, you can send your request to the following email address This e-mail address is being protected from spam bots, you need JavaScript enabled to view it accompanied by a piece of identification (your request will be processed within 1 month, this period can be extended to two months in case of complex request).